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Frequently Asked Questions

Your Right to a Good Faith Estimate

Under the No Surprises Act, you have the right to receive a "Good Faith Estimate" explaining how much your mental health care will cost. Health-care providers are required to give clients who don't have insurance, or who are not using insurance, an estimate of the expected charges for services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. Your provider will give you a Good Faith Estimate in writing at least 1 business day before your service. You can also ask your provider for a Good Faith Estimate before scheduling a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Keep a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.